Privacy

Policy

This policy describes how we handle your personal data to support products, services, and features offered by our website. The following sections let you know why we collect this data, what kind of information we collect, how we process it, who and for how long has access to it, as well as about your rights regarding your data processed by us.

This policy applies only to pages on our domain www.createit.shop; if you are forwarded to other pages and sites via links on our site and want to know what happens with your data there, please refer to their respective policies.

We collect and process your data for one of the three reasons below. In addition, we also use your information to respond to you when you contact us. Here’s how it works.

(1) To give you a wonderful shopping experience

(a) What? Our website uses cookies – small text files stored in your computer system that save information from your browsing session.

(b) Why? Some cookies are required to run the website (e.g. authentication, creating a shopping cart). Others are there to improve and personalise the experience – these remember information submitted by you (e.g. preferences, previously entered address or password), or your browsing activity (e.g. where you clicked, pages visited in the past). To learn how visitors use our site and to make it easier for them to find what they’re looking for, we analyse the website usage.

(c) How? Essential cookies are usually deleted when you close the browser. Other cookies have a different lifespan from a few minutes to several years. We use Google Analytics, a web analytics service provided by Google LLC, analysing the information received via non-essential cookies. Cookies recording your browsing activity are sent over to a Google server in Europe or in the USA, where they are stored and analysed. To protect your privacy, IP addresses are anonymised (shortened) in the process and the full IP address is never stored. Google uses anonymised information to compile reports about our website’s traffic, visitors, use etc, and to provide other related Internet services. We may share these reports with other partners who provide related services, e.g. search engine optimisation, for us.

(d) How to get out? If you accepted cookies when entering the website and have changed your mind, you can change the consent via the browser settings. To deactivate cookies, you can also delete the stored cookies via your browser. Please note you may not be able to use the full functionality of our website as the result. As per Article 6 (1) (f) GDPR, we can use the statistical analysis of user behavior for optimisation and marketing purposes. You can prevent the data collection and processing by Google by downloading and installing the Google Analytics Opt-out Browser Add-on.

(2) To keep you in the loop

(a) What? Newsletter sign-up forms on our website save your name and email address to our marketing database. The emails we send you will be tracked.

(b) Why? By clicking the “Submit” button on the sign-up form or ticking “Yes, I would like to be kept up to date via e-mail” during the ordering process, you’re telling us you want to know more about the new suppliers or shopkeepers on our platform, and other marketing news as per Article 6 (1) (a) GDPR. We’re more than happy to tell you more! To help us evaluate if the content we send you is relevant, we analyse the performance of our email campaigns.

(c) How? We use Mailchimp, a marketing automation platform and an email marketing service run by Rocket Science Group LLC. Your name and email address is stored in Mailchimp servers in the USA as long as you’re a subscriber. Mailchimp uses single pixel gifs, also known as web beacons, to recognize when the subscribers have opened an email or clicked certain links. These technologies record each subscribers email address, IP address, date, and time associated with each open and click for a campaign. Mailchimp use this data to create reports for us about how an email campaign performed and what actions subscribers took.

(d) How to get out? To stop receiving marketing emails from us, click the “Unsubscribe” link at the bottom of the email newsletter. Don’t worry, you will still receive all important emails such as contact requests, or account confirmation emails!

(3) To fulfill a contract

(a) What? We require your name, email address, and company details to create a registered user account. These details will also be used to put companies on our platform – shopkeepers and Makers – in contact.

(b) Why? By registering a user account, you enter a contract between us and your company to use the full functionality and services of our website according to the T&C. The data we ask from you is necessary to fulfill the contract as per Article 6 (1) (b) GDPR.

(c) How? The data is collected over secure connection on our website and stored in our server in European Union. It will be stored as long as required for the execution of the contract until the expiry of the statutory warranty and, if applicable, contractual guarantee periods. The data required under commercial and tax law will be stored for the periods specified by the law, usually seven years. When shopkeeper submits a contact request, their contact details will be forwarded to the Maker.

(d) How to get out? To terminate your registered user account, please send an email to support@createit.shop.

Under the General Data Protection Regulation, you have the right to access, rectify, port and erase your data. To do so, please contact us via support@createit.shop. You also have the right to object to and restrict certain processing of your data as per above.

We’ll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our services.

If you have questions about this policy, you can contact us online via support@createit.shop, or by mail at:

Buildit Creative OÜ
Riia 181a
51014 Tartu, Estonia

You also have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.

Last updated: 05 February, 2019